About this role
Job summary
Help Shape Learning at The Kirkwood
Are you an organised, proactive administrator who thrives on keeping things running smoothly? Do you enjoy supporting people, coordinating events and making a real difference behind the scenes?
At The Kirkwood, we're looking for a Training, Education & Development Administrator to play a vital role in supporting the learning and development of our workforce. This is a fantastic opportunity to join a compassionate, forward-thinking organisation where every role contributes to providing outstanding care.
About the Role
As our Training, Education & Development Administrator, you'll be at the heart of coordinating and supporting learning across the organisation. Working closely with colleagues, managers, volunteers and external partners, you'll ensure training programmes are organised, compliant and accessible to everyone who needs them.
Main duties of the job
We are seeking a highly organised, proactive and professional individual with experience in an administrative, coordination or support role. The successful candidate will have experience maintaining systems and records, organising meetings, events or training sessions, and working effectively with a range of stakeholders within a busy and complex organisation.
You will be proficient in Microsoft Office applications, including Outlook, Teams, Word, Excel and PowerPoint, and confident using digital systems to manage information, produce reports and support effective communication. Experience of handling sensitive and confidential information in line with data protection and information governance requirements is essential.
The role requires excellent organisational, communication and data management skills, with the ability to collate information from multiple sources and present it clearly and accurately. You will be able to manage competing priorities, work independently and as part of a team, use initiative, take accurate minutes and maintain detailed records while meeting changing deadlines.
The ideal candidate will demonstrate a calm, flexible and professional approach, with strong attention to detail and the ability to work effectively in a fast-paced environment. Experience within a learning, training or education setting and an understanding of compliance, risk management or quality assurance processes would be advantageous.
About us
Why Join The Kirkwood?
At The Kirkwood, people are at the centre of everything we do. You'll be joining a team that is committed to supporting colleagues, developing talent and delivering excellence across the organisation.
If you're an organised administrator who is passionate about supporting learning and development, we'd love to hear from you.
As an employee, you will be offered a range of benefits, including 27 days holiday (pro rata for part time staff), access to our Employee Assistance Programme, high-quality, low-cost meals at our Dalton site. NHS Pensions are also transferable for those already contributing.
The Kirkwood provide specialist care, free of charge, to adults in Kirklees with advanced, progressive illnesses. Through education, training, and partnership with others, we improve care for everyone affected by a life limiting illness.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
Job description Job responsibilities
Reporting to: Clinical Educator
Accountable to: Director of Clinical Services
Role Summary
The postholder will support the induction, training, education and development of The Kirkwoods workforce. This role requires an organised, self-motivated individual with strong communication and interpersonal skills, who can liaise effectively with colleagues and external partners. Flexibility is essential, as the role involves a broad range of administrative and coordination duties.
Key Responsibilities
Coordinate training, education and development activities across the organisation, including scheduling sessions, maintaining records and supporting staff engagement.
Maintain the training databases and documents, monitoring mandatory training compliance, producing reports and supporting leads to meet organisational requirements.
Manage staff records on the digital learning platform, ensuring learning assignments are accurate and up to date.
Provide administrative support for induction, training and development activities, including preparing materials, organising meetings and taking minutes where required.
Act as a first point of contact for training-related enquiries, providing guidance and support to staff and volunteers.
Support audits, compliance monitoring and reporting activities to ensure training records remain accurate and effective.
Review and update training and induction documentation to maintain quality and compliance.
Work collaboratively with colleagues across The Kirkwood to promote a positive learning culture and continuous improvement.
What We're Looking For
We are seeking a highly organised, proactive and professional individual with experience in an administrative, coordination or support role. The successful candidate will have experience maintaining systems and records, organising meetings, events or training sessions, and working effectively with a range of stakeholders within a busy and complex organisation.
You will be proficient in Microsoft Office applications, including Outlook, Teams, Word, Excel and PowerPoint, and confident using digital systems to manage information, produce reports and support effective communication. Experience of handling sensitive and confidential information in line with data protection and information governance requirements is essential.
The role requires excellent organisational, communication and data management skills, with the ability to collate information from multiple sources and present it clearly and accurately. You will be able to manage competing priorities, work independently and as part of a team, use initiative, take accurate minutes and maintain detailed records while meeting changing deadlines.
The ideal candidate will demonstrate a calm, flexible and professional approach, with strong attention to detail and the ability to work effectively in a fast-paced environment. Experience within a learning, training or education setting and an understanding of compliance, risk management or quality assurance processes would be advantageous.
A commitment to continuous professional development and the ability to maintain accuracy and focus when using IT systems for extended periods are essential.
Other Responsibilities
Work in accordance with The Kirkwoods values, recognising that patients, families and carers are at the centre of everything we do.
We are:
Respectful and Inclusive
Passionate and Determined
Open and Honest
Kind and Compassionate
Forward-thinking
Committed to quality and excellence
Participate in The Kirkwoods performance and development review process.
Undertake any other duties required by The Kirkwoods Management Team that are commensurate with the post.
Complete annual mandatory training provided by The Kirkwood.
Maintain complete confidentiality as a condition of employment. Information relating to patients, staff, volunteers or employment matters must only be disclosed with the express permission of the appropriate manager.
Respect The Kirkwoods ethos and values, and comply with its policies, procedures and regulations.
This job description is not exhaustive. The employer and employee share responsibility for reviewing and amending it to reflect any changes in the role or service requirements.
Person Specification
Skills and Abilities Essential
Clear communicator with excellent written and data entry skills Ability to multitask and work at pace, using a systematic approach and the ability to deal with multiple and competing demands Effective team worker Minute-taking capability Excellent organisational skills and ability to work independently Flexible approach to work with the ability to problem solve
Desirable
Working knowledge of AI and workflow automation
Qualifications Essential
Understanding of a range of work procedures and practices; educated to NVQ4 level or equivalent experience
Experience Essential
Significant administrative/support experience Experience handling sensitive and confidential information Experience organising meetings and events
Desirable
Experience of managing competing demands in a pressured environment Experience in a training and education or healthcare environment
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Kirkwood
Address 21 Albany Road
Dalton
Huddersfield
HD5 9UY
United Kingdom
Employer's website https://www.thekirkwood.org.uk/ (Opens in a new tab)