About this role
Job summary
As a Dispenser at Oaklands Health Centre, you will play a vital role in ensuring our dispensing patients receive their medication safely, accurately and efficiently. Working as part of our friendly dispensary team, you will prepare prescriptions, manage stock, maintain accurate records and provide excellent customer service while supporting the delivery of high-quality patient care. We are looking for a candidate who can work 20 hours per week.
Main duties of the job
Dispense prescriptions accurately in accordance with practice procedures and legal requirements. Process repeat prescription requests. Maintain accurate dispensing records. Assist with stock ordering, stock control and storage. Ensure medicines are stored and handled safely. Provide advice within the scope of the role and refer queries appropriately. Work closely with GPs, clinicians and the dispensary team to provide an efficient dispensing service. Experience in using Systmone
About us
At Oaklands Health Centre, we pride ourselves on being a supportive, friendly and forward-thinking practice where every member of the team is valued. We foster a positive working environment built on teamwork, respect and continuous improvement. You will be joining an experienced and welcoming team committed to delivering outstanding care to our local community, with opportunities for training, development and a healthy work-life balance. We believe that when our staff feel supported, our patients receive the very best care.
Job description Job responsibilities
Main Duties and Responsibilities
Accurately prepare and dispense prescriptions in accordance with legal requirements and practice procedures.Ensure all prescriptions are clinically authorised prior to dispensing.Select, label and assemble medicines accurately.Perform final accuracy checks where appropriately trained and authorised.Ensure all dispensed medicines are correctly labelled and packaged.Deal with patient medication queries within the limits of the role, referring to a pharmacist or GP where appropriate.Stock ControlOrder and receive pharmaceutical stock.Check deliveries against orders.Rotate stock using expiry dates.Remove expired or damaged medicines promptly.Maintain adequate stock levels to meet patient demand.Ensure medicines are stored correctly, including maintaining the cold chain where applicable.Patient CareProvide a professional, courteous and confidential service to patients.Respond to telephone and face-to-face enquiries relating to prescriptions and dispensing.Explain medication collection procedures to patients.Escalate any concerns regarding prescriptions or patient safety to the appropriate clinician.AdministrationMaintain accurate dispensing records using the clinical computer system.Process repeat prescriptions in accordance with practice procedures.Record batch numbers and expiry dates where required.Complete all necessary documentation relating to dispensing activities.Support prescription reconciliation and audit activities.Safety and QualityComply with all Standard Operating Procedures (SOPs).Adhere to medicines legislation and NHS guidance.Report dispensing errors, near misses and significant events in line with practice policy.Participate in audits and quality improvement initiatives.Ensure compliance with infection prevention and control procedures.Team WorkingWork collaboratively with GPs, nurses, reception and administration staff.Support colleagues during periods of annual leave or sickness.Attend team meetings and mandatory training.Contribute to the continuous improvement of dispensary services.General Responsibilities
Maintain patient confidentiality and comply with GDPR and Data Protection legislation.Work in accordance with CQC Fundamental Standards.Comply with all Health and Safety policies.Complete mandatory training.Promote equality, diversity and inclusion.Undertake any other reasonable duties appropriate to the role.
Person Specification
Qualifications Essential
- NVQ Level 2 Dispensing Qualification. - GCSE (or equivalent) in English and Maths.
Desirable
- Experience in using Systmone in General Practice. - Understanding of the Drug Tariff and NHS dispensing regulations. - Experience of medicines reconciliation and stock management. - Understanding of CQC standards and primary care regulations.
Experience Desirable
- Understanding of the Drug Tariff and NHS dispensing regulations. - Experience of controlled drug procedures. - Experience of medicines reconciliation and stock management. - Understanding of CQC standards and primary care regulations.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Oaklands Health Centre
Address Huddersfield Road
Holmfirth
HD9 3TP
United Kingdom
Employer's website https://www.oaklandshealthcentre.co.uk (Opens in a new tab)