About this role
Job summary
Please note that this job is not an eligible occupation for work visa sponsorship and as such we will be unable to progress your application if you do not otherwise have the right to work in the UK.
An exciting opportunity within Children's Services for a motivated individual to provide support to various clinical teams, based in Shrewsbury with an option to work from Telford also. The successful candidate will be encouraged to undertake a Level 3 Business Administration apprenticeship alongside this role.
Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.
Main duties of the job
The successful candidate will possess outstanding customer service skills, be able to communicate effectively and exhibit a professional telephone manner.
You will be required to undertake a variety of administrative duties including receiving and processing referrals, appointment bookings, and managing enquires from service users and healthcare professionals. The post holder will need to be highly organised and able to efficiently manage workloads. You will be friendly and approachable and have a positive attitude to work.
As a supportive management team, we are keen to foster career progression and encourage staff to consider training opportunities to further enhance their skillset. Working closely with teams across the children's admin hub, you will have full insight into varied job roles and work collaboratively to achieve shared objectives.
About us
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Job description Job responsibilities
Please see the Job Description and Person Specification attached for further information on the role.
Person Specification
Training and Qualifications Essential
Good standard of education (e.g GCSE level or equivalent) RSA II or demonstrated equivalent Business Administration qualification or demonstrated admin experience
Experience Essential
Demonstrable general administration experience Experience of data entering Evidence of working with Microsoft programmes
Knowledge and Skills Essential
Good communication skills, both written and verbal Good organisational skills, pleasant and helpful telephone manner, well motivated, able to act on own initiative but willing to take direction.
Other Essential
Ability to meet the travel needs of the post
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Shropshire Community Health NHS Trust
Address Coral House, Shrewsbury
11 Longbow Close
Shrewsbury
SY1 3GZ
United Kingdom
Employer's website https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)