About this role
Job summary
Birkwood Medical Centre is seeking an experienced, enthusiastic, hardworking and motivated Receptionist for its busy GP Practice.
This is a PART TIME post, working 16 - 18 Hours per week( this may increase depending on workloads )
The candidate must be flexible and available to work over 5 days, Monday Friday, both Morning and Evening shifts and to cover holiday and sickness when required.
PREVIOUS APPLICANTS NEED NOT APPLY
ALL APPLICATIONS MUST BE MADE VIA NHS JOBS WEBSITE
Main duties of the job
Our ideal candidate will:
Have excellent communication skills both face to face and on the telephone
Be organised and efficient with administration tasks
Have a friendly and professional manner at all times
Be able to multi task
Have recent experience of working in a GP surgery
Be familiar working with SystmOne
About us
Birkwood Medical Centre is a forward thinking Teaching Practice, with excellent QOF achievement, serving approx. 9000 registered patients.
We are located in a large modern, purpose-built Medical Centre with excellent facilities for Patients and Staff.
Job description Job responsibilities
Main Purposes of the job:-
Handling of Patient enquiries and requests courteously and efficiently. Efficient record keeping. Ensuring, Reception area / Admin room are kept tidy at all times. Main Duties:-
Restoring telephone services to normal daytime use at start of the day. Answer, document as appropriate and forward any incoming phone calls whilst providing basic information when required. Ensuring all post / deliveries / couriers are dealt with appropriately. Receiving and routing Patients / Visitors on arrival. Answering general enquiries, making new and follow up appointments for patients. Receiving and recording requests for home visits. Keeping the waiting area tidy, and perform routine checks as required. Ensuring that information about any unresolved or outstanding matters are passed on to the next shift. Dealing with requests for repeat prescriptions accordingly. Ensuring that blood forms are printed as necessary. Opportunistic screening (smoking status) Perform other clerical / administration duties such as Tasks, Filing, Photocopying, Faxing as appropriate. Ensuring answerphone message is recorded and activated at end of shift. Update waiting room information and display details of any current or upcoming campaigns (where appropriate) Keeping all areas of the Practice tidy and free from obstructions Providing refreshments as required. Maintain confidentiality at all times. Any other duties as appropriate requested by the GP / Reception Team Leaders or Practice Manager.
Person Specification
Qualifications Desirable
EXPERIENCE WITH SYSTMONE
Experience Desirable
EXPERIENCE WITH SYSTMONE
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Birkwood Medical Centre
Address Westward Ho
Grimsby
North East Lincolnshire
DN34 5DX
United Kingdom
Employer's website https://www.birkwoodsurgery.nhs.uk (Opens in a new tab)