About this role
Finance Business Support Procesmanager KYC 06-07-2026 5.179 - 6.906 Senior Utrecht Als Procesmanager KYC bij ASN Bank leg je de basis voor klantintegriteit: je optimaliseert en implementeert KYC-klantonderzoeksprocessen (instroom, beheer, uitstroom), vertaalt beleid naar werkbare processen en zorgt voor stakeholder- en gebruikersadoptie. Direct solliciteren Neem contact op Automatisch verbeterd voor betere leesbaarheid Procesmanager KYC Role purpose: Own and improve end-to-end KYC processes to ensure compliant, efficient customer due diligence and continuous process optimization across stakeholders. Key responsibilities - Manage and optimize KYC processes (onboarding, periodic review, event-driven review) from intake to decisioning and closure. - Define process standards, workflows, and controls aligned with KYC/AML regulations and internal policies. - Monitor process performance using KPIs (quality, throughput, lead time, SLA adherence) and drive continuous improvement. - Identify bottlenecks, risks, and compliance gaps; initiate corrective actions and preventive measures. - Coordinate stakeholders across Compliance, Operations, Risk, Legal, IT, and business lines to ensure consistent execution. - Translate regulatory changes into process updates, documentation, training, and implementation plans. - Support audits, regulatory inquiries, and management reporting with clear evidence and process documentation. Required skills and experience - Strong knowledge of KYC/AML, customer due diligence, and risk-based approaches. - Proven process management and improvement experience (e.g., Lean/Six Sigma, BPM). - Ability to analyze data, define KPIs, and create actionable insights for process steering. - Experience working with workflow tools, case management systems, and process documentation. - Excellent stakeholder management, communication, and change management capabilities. - High attention to detail, structured worki...