About this role
RM Staffing B.V. Technical Project Manager Data Center (Remote) - RM Staffing B.V. - Roermond RM Staffing B.V. Jobid=614013943861150420 (0.0988) Why This Role Exists - Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question - Projects span hardware deployment, structured cabling, power/cooling, and remote hands - someone has to own the full picture - Tickets get lost between technical and commercial teams - this role closes that gap - We are scaling and need a manager who can build process while staying hands-on with clients Key Responsibilities Client Ownership - Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle - Lead client onboarding, scoping calls, and technical review meetings - Translate client requirements into actionable work orders and internal tickets - Manage SLA commitments, report on delivery status, and handle escalations directly - without requiring handoffs - Build long-term relationships that reduce churn and increase account expansion Project & Ticket Management - Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform - Track multi-workstream projects across planning, procurement, deployment, and sign-off - Identify blockers early and coordinate cross-functional resolution without escalating everything upward - Maintain a live project dashboard that clients and internal stakeholders can rely on Datacenter & Technical Operations - Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling - Review and validate work orders for technical accuracy before client-facing delivery - Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics - Ensure adherence to datacenter safety, change management, and access protocols - Provide technical guidance ...