About this role
Be the first hello in a guest´s journey and the reason they can´t wait to check in. Step into the Reservations Agent role (Part-time 4 days) at Moxy & Residence Inn Houthavens Amsterdam, part of Marriott Hotels & Resorts. You´re the friendly first voice our guests hear, the one who makes booking a stay smooth and stress-free. This property is managed by Vertiq Hospitality Partners, formerly known as Cycas Hospitality, established in 2008. Vertiq Hospitality Partners is evolving from a hotel management company to an operating partner with a clear Vision: to be the trusted operating partner in European hospitality investments WHAT WE OFFER: - Salary range according to Horeca CAO (Part-time position - 4 days a week) - 8% holiday allowance - 20 holiday days - Free parking - Travel allowance - Free use of the gym. - Recruitment bonus up to EUR 1000,- gross when you bring in a new team member. - Vertiq smiles Reward & Celebration program. - Vertiq Savings: many discounts on a variation of online web shops - A fun, spirited workplace where we put people at the heart of everything and our team gets to be their true self! - The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities. - Growth opportunities with your hotel & within Vertiq. - Great Learning & Development opportunities - Being part of a fast-growing hospitality company; Vertiq Hospitality, where you can internally move to different Brands - Great travel discounts for you and friends & family at Vertiq Hospitality and Marriott properties. - 50% discount on food & beverage at most of the Vertiq properties. - Complimentary voucher for 1 night stay at a Vertiq property after your 1st year of employment RESPONSIBILITIES: - Handle all incoming reservations via phone, email, and online channels in line with Marriott standards. - Process individual, corporate, and group bookings, ensuring accuracy of details and payment methods.