About this role
HOTEL THE NOBLEMEN In May 2021 Hotel The Noblemen opened its doors. Located in a monumental canal house on the Leidsegracht, this fully renovated luxury boutique hotel boasts 13 unique guest rooms and a spa facility. Explorers, inventors, philosophers, doctors and artists - each one of the 13 distinctive rooms represent a great Nobleman of The Dutch 17th Century. With its luxury interior and prime location, Hotel The Noblemen is the ultimate luxury boutique hotel of today, with a soul fueled by the history of yesterday. We are looking for a part-time Hotel Ambassador, who is able to perform in many different positions. It is a very flexible position in a small boutique design hotel with a young and powerful team in which you will have a lot of independence and feel responsible. JOB DESCRIPTION We are looking for someone to assist us in all aspects of the hotel operations – check in, check out, breakfast, guest relations, concierge and more. You will be the main point of contact with the guest; helping to create the ultimate luxury experience. You will work in a young and dynamic team – meaning you will have the chance to help shape the evolution of the guest experience through your input. TASKS WILL INCLUDE - Front Office o Conducting check in and check out with MEWS PMS system o Concierge: recommending restaurant/activities for guests – help to plan their days o Guest relations: in-room set ups and personalized gifts for special occasions o Address guest requests, questions and complaints - F&B o Preparing and serving breakfast for room service breakfast experience o Responding to and serving in-room drink/snack orders - Spa o Make reservations for our Spa Facility o Preparing the Spa for our guests - Housekeeping o Supervising role of checking the rooms after cleaning and making final adjustments to ensure perfect cleanliness o In really busy periods, helping out with Housekeeping duties QUALIFICATIONS - Strong exper