About this role
WOULD YOU LIKE TO BE PART OF A FAST - GROWING ORGANISATION? JOIN US AS DUTY MANAGER AT HOLIDAY INN EXPRESS. ABOUT HOLIDAY INN EXPRESS At Holiday Inn Express hotels we keep it simple and smart. As IHG's biggest hotel brand, we're the first choice for the increasing number of travelers who need a simple, engaging place to rest, recharge and get a little work done. We offer everything guests need and provide more where it matters most. We believe travel should be without hassle and complication. But we also believe travel should have more to offer, such as faster check-in and everything needed for a great stay within arms' reach.® THE POSITION As a Duty Manager, you will be responsible for ensuring the smooth operation of the hotel during your shift. You will oversee the work of the front desk and food and beverage teams, and ensure that guests have an enjoyable and comfortable stay. The ideal candidate will have excellent communication and problem-solving skills, and be able to work well under pressure. If you are passionate about hospitality and enjoy working in a fast-paced environment, we would love to hear from you. At Holiday Inn Express Amsterdam North Riverside, we have 438 rooms and 2 meeting rooms on the 1st floor. Our restaurant, Express Café & Bar Noord, is located on the ground floor of the hotel and has 45 covers. We serve breakfast, lunch, and dinner for our regular guests as well as for our groups. To enhance guest experience, we work closely together with local suppliers from Amsterdam Noord. Functie-eisen: YOUR KEY RESPONSIBILITIES As Duty Manager, you will be: - Performing walk-through inspections of the hotel, and filling in duty reports for every shift. - Assuring that the hotel's appearance is up to IHG's brand standards. - Monitoring meeting rooms for proper setup to assure guest satisfaction. - Following up with guests to ensure satisfaction. - Ensuring that the rooms inventory is in balance and checking VIP rooms. - Maintaini