About this role
3FC0 How can I contact B2Works for questions & assistance How can I contact B2Works if I have questions or need assistance? 3FC0 - Accommodation & transport - Contract, payments & working hours - General questions - Health care - Pension contributions - Training and development To contact B2Works for questions or assistance, you can do the following: - For questions about salary, health insurance, travel costs, contract termination and reporting absences due to illness, send an email to: [email protected] - For reporting damage and requesting maintenance work for your housing arrangement, use the QR-code in your house. - If you want to refer a friend who wants to join our team send an email to: [email protected] - When sending an email, make sure to include your name, the nature of your inquiry, and any relevant details. - Phone: You can contact B2Works by phone using the contact number indicated in the employment contract. - In-person visit: You can come to our office and talk with out team in person. Please make an appointment to speak with one of our team members so we can ensure that the person you want to speak to will be in the office. When contacting B2Works, be clear and concise in explaining your questions or concerns. Provide any necessary details and information we may require to assist you effectively. It's also a good practice to keep a record of your communication, including dates, times, and the names of any B2Works representatives you speak with. What is the protocol for reporting illness? During office hours (9:00 a.m. to 5:30 p.m.), call the office and inform them that you are unable to work due to illness. In addition, please send an email to [email protected] with the subject heading "reporting sick," stating that you are ill and providing the necessary information. Ensure you can be reached on the specified telephone number, as a B2Works office employee will contact you to discuss your illness repo...