About this role
Responsibilities Build and manage user communities to foster engagement and knowledge sharing regarding AI productivity tools. Design and deliver tailored training sessions, workshops, and learning materials for various user profiles. Provide functional support to end users by resolving usage issues and identifying recurring adoption barriers. Monitor the evolution of product roadmaps and conduct testing on new functionalities to provide strategic recommendations. Curate and maintain a centralized prompt library to document high-value business use cases. Monitor license usage and effectiveness to ensure alignment with organizational priorities. Requirements 5+ years of experience working with Microsoft Copilot systems and productivity ecosystems. 5+ years of experience conducting technological watch and analysis for AI-driven products. You possess a strong background in community management and driving digital transformation initiatives. You bring expertise in user enablement , including the creation of learning paths and onboarding content. You have experience with prompt engineering and documenting AI-driven best practices. You're autonomous, proactive, and possess excellent coordination and communication skills. You are fluent in English , Dutch , and French . Nice to Haves Experience with AI development tools such as Azure OpenAI , RAG , Azure AI Foundry , and Power Platform AI Builder . Knowledge of Azure AI Search and vector search concepts. Professional experience within the insurance industry. Master’s degree in Computer Science, Engineering, or a related technical field.