About this role
The Registry support all aspects of the student journey, right from initial enquiry and application, all the way through to final award and student completion. We strive to provide an outstanding service to all our users and to be thought leaders in our fields of expertise, developing research informed practise. Registry teams work collaboratively with stakeholders to deliver a high-performance culture that promotes wellbeing, diversity and opportunity for all, supporting excellent student experience.
About Student Services
Student Services at the University of Derby is committed to providing the best possible support services to our students, to enhance the student experience, to help students achieve their full potential and to meet the strategic aims of the University. These services are central to the student experience they are visible, seamless, effective and tailored to the needs of our student community. As part of this commitment, a transformational programme of work is underway in Student Services to ensure that the support we deliver not only meets the needs of our students but also enables delivery of a vision for a developmental and collaborative model of student services that supports a transformational educational experience for students.
About the Role
We are seeking an experienced and highly motivated professional to join Student Services as Safeguarding and Welfare Coordinator. In this key role, you will lead the coordination of support for students with complex needs, including those experiencing significant mental health difficulties or identified through safeguarding, Prevent and Fitness to Participate in University Life processes. Working collaboratively across the University and with external partners, you will assess and manage risk, coordinate multi-agency support, and provide expert guidance to colleagues to ensure students receive timely and effective support. The role will primarily support Higher Education students but will also work alongside colleagues supporting Further Education learners, contributing to safeguarding practice across both adult and child contexts.
About You
You will be an experienced professional with substantial expertise in mental health, safeguarding and the management of complex cases. With a strong understanding of risk assessment and crisis response, you will be confident supporting individuals experiencing significant mental health difficulties and coordinating multi-agency responses where risk is identified. You will have excellent interpersonal and communication skills, enabling you to build effective relationships with students, colleagues and external partners, and to provide clear advice and guidance to staff. Organised and resilient, you will be able to manage competing demands, maintain accurate case records and remain calm when working with sensitive and complex situations. A commitment to inclusive practice and supporting positive student outcomes will be central to your approach.
Benefits
Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata) Local Government Pension Scheme Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme Access to a variety of staff discounts at high street retailers Discounted onsite gym Holiday purchase Cycle to Work scheme A flexible working environment A commitment to personal and professional development
Key Contact
For further information and informal enquiries regarding the role, please contact Lucy Doherty, Student Welfare Manager via [email protected]
For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via [email protected]
For more information and to apply on-line, please click the above “Apply” button.