About this role
We are looking for a Front Desk Receptionist to join a new wellness center in Medellín focused on sauna and ice bath experiences.
This role is ideal for someone who brings positive energy, enjoys interacting with people, and cares about creating a welcoming and elevated in-person experience. You will be the first point of contact for clients, helping set the tone for a calm, friendly, and wellness-focused environment.
You will support daily front desk operations, assist clients during their visits, and help maintain a smooth and organized flow throughout the space.
Responsibilities
Welcome clients and provide a warm, professional first impression Manage check-ins, bookings, and front desk scheduling Guide clients through the experience and answer basic questions Maintain a clean, organized, and inviting reception area Support day-to-day operations to ensure a smooth client experience Handle client inquiries in person, via phone, and messaging channels Coordinate with the internal team to ensure service quality and flow Process payments and track basic transactionsRequirements
Based in Medellín and available for on-site work (Calle 10) Strong interpersonal and communication skills Friendly, outgoing, and service-oriented personality Interest in wellness, fitness, or healthy lifestyle environments Well-presented and professional appearance Reliable, punctual, and organized Comfortable handling in-person interactions throughout the day Basic tech skills (booking systems, messaging apps, payments) Previous experience in customer service, hospitality, or front desk roles is a plus No college degree requiredBenefits
Direct employment under Colombian labor contract (includes benefits such as prima and cesantías) Opportunity to be part of a new and growing wellness concept Positive and team-oriented work environment Exposure to the wellness and fitness industry Stable, in-person role with consistent schedule