About this role
At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.
Work Shift (if applicable): Shift 1 (United States of America)
Job Description:
Vitalant is seeking a Donor Outreach Coordinator dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, an orgaization created to care, and a team committed to lead – together.
Your impact as a Donor Outreach Coordinator is vital. You will support Vitalant's life saving mission by actively engaging with current, previous and potential donors to schedule their next blood donation at a local blood drive.
What to Expect
Schedule
Our comprehensive total rewards support you, your family, and your future with
• Medical, dental, and vision insurance • 401K + 5% company match • Tuition assistance up to $5k per year • Free basic life and AD&D insurance • Free short-and-long-term disability insurance • Paid time off • Employee Resource Groups • Recognition and perks
As a Donor Outreach Coordinator, you'll get to
• Enhance the donor experience by providing quality customer service while inspiring donors to realize their life-transforming potential. • Collaborate within a supportive team atmosphere, contributing to a positive work environment and goals. • Retain donors by scheduling donation appointments, resolving customer service concerns, and consistently providing excellent customer service. • Code donor records appropriately based on the information provided by donor and management. • High School Diploma or GED required • One year of customer service experience preferred • Call center experience preferred
Location: Vitalant Remote Work
Austin, TX 78711

Job Category: Sales / Community Outreach
Contact Information: careers@vitalant.org
If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.