About this role
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
Job Overview This role is essential for generating new business sales opportunities and supporting revenue growth through Enterprise prospect engagement. It involves qualifying potential customers, responding to inquiries, and collaborating closely with field sales teams to advance sales processes. The role includes conducting peer-to-peer call listening sessions and providing feedback to improve team performance and sales outcomes. Success is measured by the ability to generate qualified leads, support appointment setting, and contribute to team quota achievement. The work impacts organizational revenue and customer acquisition by ensuring effective lead management and sales development activities.
Job Responsibilities: • Engage prospects through email and phone to build interest and qualify potential business sales opportunities
• Conduct peer-to-peer call listening sessions and provide feedback to improve team prospecting and opportunity goals
• Provide appointment status updates and coordinate with designated field sales teams to support sales processes
• Respond promptly to incoming leads from marketing campaigns and business portals to maximize lead conversion
• Follow lead management and qualification processes to ensure accurate lead assignment and prevent fraud
• Research and assign leads to appropriate sales personnel to facilitate timely follow-up and sales progression
Education and Work Experience: • High School Diploma/GED (Required) • Less than 2 years Call center/sales experience (Preferred)
Knowledge, Skills and Abilities: • Active Listening (Required)
• Business Acumen (Required)
• Coaching (Required)
• Communication (Required)
• Enterprise Solution Sales (Required)
• Executive Relationship Management (Required)
• Qualifying Leads (Required)
• Results-Oriented (Required)
• Sales Development (Required)
• Sales Leadership (Required)
• At least 18 years of age • Legally authorized to work in the United States
Travel: Travel Required (Yes/No): No
DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No
Total Target Cash Pay Range: $57,834 - $104,328, inclusive of target incentives
Base Pay Range: $40,484 - $73,030
The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ363045¶dox=1
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.