About this role
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description: Basic functions of the Kitchen Supervisor include:
• Perform opening & closing duties for the kitchen • Oversee shift-by-shift labor to achieve a cost-effective balance for smooth operation of the cafe • Monitor food cost using established methods to meet goals • Evaluate condition of equipment and conduct routine maintenance inspections to ensure smooth operation • Ensure that assigned cleaning duties are completed by all staff prior to checking out after each shift • Inspect and taste food to ensure freshness, flavor, recipe adherence and temperature (including line checks every shift) • Train new staff members and coach all staff members to adhere to Hard Rock food quality and service standards • Train and validate new staff members according to company training standards • Perform shift expo duties (inside & outside) to ensure food is prepared according to spec and served in a timely manner • Perform employee task such as preparation of all recipes to ensure quality of the product • Maintain a safe environment for staff and guests, adhering to Hard Rock safety measures and checklists • Ensure employees follow safety, sanitation and security procedures • Provide Kitchen employees with verbal recognition, direction and support • Communicate with Kitchen team to keep everyone informed of local, regional and corporate procedures • Listen to comments, criticisms and feedback from employees to address any issues or suggestions with management • Communicate with managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that have arisen • Communicate regularly with KM regarding Issues and suggestions related to product, people and performance • Fulfill all daily and weekly tasks according to assigned areas of responsibility • Performing duties which require bending & reaching • Lifting & transporting containers, dish racks, and trashcans • Maintaining a well-groomed appearance ("having a plan") • Following all uniform guidelines • Practicing all safety & sanitation standards • Recycling products, where possible • Remaining calm in a hectic, fast-paced atmosphere • Demonstrating a high level of organization, attention-to-detail and a sense of-urgency • Displaying a positive and outwardly friendly attitude toward guests and coworkers • Maintaining HRC's 5 core Values and Mission Statement