About this role
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
What you get to do:
You’ll provide the highest level of guest service and satisfaction. Your positive attitude and can-do spirit will make all the difference as you help guests create positive, lasting memories through great eating experiences. This position also:
• Provides and leads team to deliver superior guest service • Regularly keeps ambassadors motivated and energized • Opens and closes facilities in accordance with established procedures • Provides menu and park information to guests • Monitors equipment and reports any problem to proper personnel • Ensures meal and rest periods are provided to ambassadors as required by company policy • Sets up and monitors queue lines • Records moneybag recaps and completes task on station task lists • Monitors stations to assure food looks pleasing and is portioned in accordance to recipes • Monitors temperature of food and equipment in accordance with established HACCEP plan and takes appropriate action • Supervises and trains ambassadors • Authorizes ambassador over-rings • Monitors food waste and assists with educating ambassadors on waste procedures • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws including training ambassadors; planning, assigning and directing work; Access performance; rewarding and disciplining ambassadors; addressing complaints and resolving problems • Enthusiastically represents the park by displaying a positive attitude, maintaining a high level of energy and commitment to quality throughout all aspects of the job • Prepares and serves food for park guests • Cleans facilities, operates kitchen equipment and cash registers, assists with training and supervision of ambassadors • Ensures excellent guest service by responding to guest requirements, expectations and needs • Other duties as assigned • Assists other locations and areas throughout the park as needed
What it takes to succeed:
• One to three months of related experience or equivalent combination of education and experience • Successfully pass ServSafe exam prior to starting • Able to pass Alcohol training upon selection • Able to pass Food Handlers test and maintain valid Food Handlers card • Strong written/verbal communication skills • Able to frequently lift/move up to 50 pounds with or without accommodation • Able stand for prolonged periods of time • Able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel • Able to handle multiple tasks and work in a fast paced environment • Able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions)
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!