About this role
Who We Are
At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.
Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.
Primary Function
The Insurance Specialist is responsible for the maintenance of insurance records and timely premium disbursements for all escrowed loans. The specialist will also monitor the work of the insurance vendor to ensure premiums are paid and any customer-related issues are resolved timely. The Insurance Specialist will also monitor a team email inbox and respond timely to all emails to resolve any issues.
Principal Duties
• Process the daily import files to update the system with the most current insurance information from the vendor. • Review loans that reject in the insurance batch before finalizing insurance disbursements for that particular day • Monitor and respond to emails as needed for the team email inbox. • Review closing documents within the imaging system as research requires. • Complete reports and logs to ensure insurance information is current in the system and send any info/policies to the vendor to update the system via the daily import. • Analyze the Monthly Lender-Placed Insurance bill and pay accordingly. • Create/maintain procedure documents as requested. • Research insurance lines during the monthly analysis process as needed. • Respond to HOA research items such as requesting payments and sending letters to the HOA to obtain amounts due to avoid any and all liens on a property. • Process daily flood files for newly activated loans and submit to flood vendor to update the certificate. • Reconcile flood files for all loans being transferred out and submit to flood vendor as requested. • Monitor deposits and disbursements between SMS and the insurance vendor for all Loss Draft funds. • All other duties and special projects as assigned. • Performs related duties as assigned by supervisor.
Education and Experience Requirements
• High School or equivalent is required • Associate or Bachelor’s Degree preferred • 0-2 years of relevant insurance experience in a mortgage banking or real estate financing environment.
Knowledge, Skill, and Ability Requirements
• Knowledge of Microsoft Excel • Basic understanding of Loss Mitigation, REO, Bankruptcy, and Foreclosure • Ability to research and comprehend state laws and regulations. • Excellent work ethic, high productivity, and attention to detail • Strong written and verbal communication skills • Ability to multi-task • Time management and organized.
Additional Information:
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.
Why Newrez
We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.
Company Benefits:
We offer benefits, programs, and perks that support you in every aspect of your life.
• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
Newrez NOW:
Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
• Matching Gifts Program - dollar-for-dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities
• More than $6,000,000 donated since 2020
• 1 in 5 employees participates in at least one Employee Resource Group (ERG)
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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