About this role
Credit Analyst II
Job Description Become part of the team powering household names like Kleenex®, Cottonelle®, Scott®, and WypAll®. At Arbex, everything you need is right here—innovation, growth, and the chance to leave a real mark.
Settling for just any role isn't you, and it isn't us either. Being Unstoppable Together calls for a particular kind of person and teams who genuinely care about making a difference. Here, you'll channel your professional expertise, talent, and drive into building and managing a portfolio of iconic, ground-breaking brands. In this role, you'll help shape the future of tissue and hygiene for billions of people worldwide.
About You In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the centre.
We are looking for a hands-on Credit & Collections Analyst with strong analytical skills and operational agility to drive collections performance, manage credit risk, resolve customer issues, and improve Order-to-Cash processes.
Job responsibilities include:
• Drive collections performance by managing AR aging, reducing overdue balances, and achieving DSO targets.
• Analyze customer accounts, disputes, and payment trends to identify risks and recommend corrective actions.
• Assess and monitor customer credit risk, including credit reviews and limit recommendations.
• Partner with Sales and stakeholders to resolve collection barriers, improve cash flow, and drive continuous improvement.
• Ad hoc operation requests
To succeed in this role, you will need the following competencies and experience:
Key competencies:
• Analytical and data-driven – able to turn insights into actions.
• Operationally agile – works with speed, urgency, and accuracy.
• Proactive and accountable – takes ownership and drives resolution.
• Strong stakeholder management – able to influence and challenge constructively.
• Results-oriented – focused on cash flow, risk management, and business outcomes.
• Continuous improvement mindset – constantly seeks smarter and simpler ways of working.
Required experience:
• 5 - 8 years of experience in Credit & Collections, Accounts Receivable, or Finance Operations.
• FMCG and/or Shared Services experience is an advantage.
• SAP knowledge and strong Excel skills preferred.
• Experience in customer-facing roles and working closely with Sales teams is highly desirable.
• Fluency in Mandarin; verbal to support Mandarin speaking clients & markets
Total Benefits We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then ARBEX is the place for you.
Total Benefits We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then ARBEX is the place for you.
Flex That Works at ARBEX We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value.
To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, please check out the careers website. [If unable to post via the careers site, please include local posting details]
And finally, the fine print…. For ARBEX to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that shape the future of tissue and hygiene, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to ARBEX, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. This role is available for local candidates already authorized to work in the role’s country only. ARBEX will not provide relocation support for this role. #LI-Hybrid
Primary Location Kuala Lumpur Office Additional Locations
Worker Type Employee Worker Sub-Type Regular Time Type Full time