About this role
207 rooms | 1,521 sq. ft. meeting/event space
Amenities: pet friendly, extended stay, outdoor pool, complimentary hot breakfast and WiFi.
Ideally located just off Bourbon Street, the hotel offers easy access to the dining, music, and culture of the French Quarter. With the Caesars Superdome, Central Business District, and Smoothie King Center just a mile away, it’s a dynamic setting for hospitality professionals who enjoy serving both business and leisure travelers in the heart of New Orleans.
The Night Auditor is responsible for performing end-of-day financial tasks, providing guest services during overnight hours, and ensuring the safety and security of the hotel. This role combines front desk operations with basic accounting duties to deliver a smooth transition between business days.JOB DESCRIPTION
Job Title: Night Auditor Department: Front Office Supervision Exercised: None Supervision Received: Guest Services Manager
MINIMUM REQUIREMENTS
Education
• High school diploma or equivalent required
Experience
• Previous hotel front desk or accounting experience preferred. • Experience with PMS systems preferred.
Skills and Knowledge
• Strong attention to detail and accuracy. • Excellent customer service and communication skills. • Strong problem-solving and critical-thinking abilities • Proficiency with computers and hotel property management systems (PMS). • Ability to prioritize and multitask.
Job Duties and Responsibilities
• Greet, register, and assist guests; process check-ins/check-outs. • Answer phone calls, respond to guest requests, and resolve issues promptly. • Balance and reconcile daily financial transactions. • Run and review daily reports (e.g., room charges, revenue summaries). • Audit and verify front desk postings and transactions. • Process cash, credit card, and direct-bill transactions accurately. • Ensure all reservations, cancellations, and no-shows are properly logged. • Follow company policies and procedures, including safety and emergency protocols. • Ability to work overnight shifts, weekends, and holidays.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.