About this role
We’re looking for motivated, engaged people to help make everyone’s journeys better.
Job summary: The D365 Systems Analyst will act as a key liaison between business stakeholders and technical teams. The role is responsible for gathering business requirements, translating them into D365 Finance & Operations solutions, supporting system integrations, and ensuring the platform continues to meet evolving business needs.
Main duties and responsibilities: 1. Business Analysis & Stakeholder Engagement
• Partner with finance, operations, and IT teams to understand business processes and requirements • Document functional requirements, process flows, and business scenarios • Translate business needs into functional designs aligned with D365 best practices • Act as a trusted advisor on system capabilities and limitations
2. D365 Functional Ownership
• Configure and support D365 F&O modules (e.g. Finance, Supply Chain, Projects) • Participate in system design workshops and solution reviews • Support system enhancements, change requests, and minor customizations • Ensure solutions align with governance, security, and compliance standards
3. Testing & Deployment
• Create and execute UAT test scripts • Support business users during testing cycles • Validate solutions prior to deployment • Assist with release planning and post‑deployment support
4. Integration & Data
• Support integrations between D365 and external systems • Assist with data migration, data validation, and master data governance • Support batch jobs, interfaces, and data management processes
5. Support & Continuous Improvement
• Act as second‑ or third‑line support for D365‑related issues • Investigate and resolve functional defects • Identify opportunities for process optimization and automation • Contribute to system documentation and knowledge sharing
Core competencies and requirements:
• Bachelor’s degree (or equivalent) in business administration, information technology or computer science. • A Microsoft certification (e.g. D365 F&O Functional Consultant Associate/Expert) is an advantage • At least 5 years’ experience of Microsoft Dynamics 365 F&O. • At least 3-5 years’ experience within supply chain or manufacturing environments. • Proven experience as a D365 Systems Analyst or Functional Consultant • Strong functional knowledge of Dynamics 365 Finance & Operations • Experience producing functional design documents and business process maps • Understanding of core finance and/or supply chain processes • Experience supporting integrations and data imports/exports • Strong stakeholder management and communication skills • Experience working in an Agile or hybrid delivery environment • Knowledge of D365 Data Management Framework (DMF) and LCS • Exposure to Azure integrations (Logic Apps, Functions) • Microsoft D365 or Power Platform certifications • Experience in a regulated or enterprise environment • Basic understanding of X++ and system customizations
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