About this role
Get to know the Role: You will play a critical part in building, designing and scaling the supply chain operations our GrabMart business. You will build and design the warehousing and distribution solution, oversee inventory planning and ensure seamless integration with partners and logistics providers. You will have to:
Connect the dots independently to move projects forward, design scalable operating models from the ground up, and is comfortable moving between strategic design and hands-on operational execution.Evaluate trade-offs between speed, cost, and customer promise, ensuring operations scale sustainablyAnticipate operational risks and put in place the right processes and monitoring mechanisms to reduce themThis is a hands-on role for someone comfortable spending time in the warehouse and on the ground to fine-tune processes and flows.Critical Tasks You Will Perform
Warehousing & Fulfilment
Manage Distribution Centres and 3PL partners. Set up an end-to-end warehouse and fulfilment network from scratch. Eg. sourcing warehouse & fulfilment hub locations, assessing capacity requirements, planning layout design, oversee the physical setup, enabling warehouse tech requirements.Build and standardize core operational processes across inbound receiving, putaway, replenishment, picking, QC, packing, dispatch, and returns.Last-Mile Delivery
Lead and improve fleet operations to ensure delivery models are reliable and cost-efficientDemand Forecasting & Inventory Planning
Build and implement demand forecasting and inventory planning modelsOversee stock forecasting and inventory planning to reduce out-of-stock or overstockOperational Improvement
Triangulate data insights and trends to refine supply chain design and operationsWork with multiple teams to build monitoring mechanisms and set operational policies that balance customer experience, operational feasibility, and financial sustainability.Support future scaling of operations by identifying opportunities for automation, process redesign, and structural improvementsYou will report to the Head of Strategy & Operations, based in First Avenue, Petaling Jaya
What Essential Skills You Will Need:
At least 7 years of experience in supply chain management , logistics, or operationsStrong understanding of warehousing, fulfilment & logisticsManage 3PL providersFamiliarity with supply chain technologies such as IMS, OMS, WMS, demand forecasting tools, and route optimization systems.Hands-on operator who is comfortable being physically present on-site to test processes, diagnose issues, and ensure workflows run as intendedBreak complex operational challenges into structured, actionable solutions.Have experience handling multiple workstreams simultaneously and drive initiatives from planning through to implementationSynthesize complex operational needs into clear strategic narratives to secure buy-in from diverse stakeholdersPeople management experience is a bonus Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with Term Life Insurance and comprehensive Medical Insurance.With GrabFlex, create a benefits package that suits your needs and aspirations.Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leaveWe have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hoursWhat We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.