About this role
Business Function Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
• Lead and supervise a team of Trade Finance Document Checkers in terms of resource management, training and daily BAU challenges, if any. • Ensure SOPs and existing/new controls are in place and adhere to by operating teams. • Assist to review and check Trade Finance application forms and supporting Trade Documents for Import, Export and Standby LC products. • Assist to review and check transfer LC application to ensure guidelines are complied with and terms and conditions are as per Export LC. • Assist to review and check LC confirmation to ensure that terms and conditions are acceptable and workable. • Assist to identify discrepancies, highlight irregularities and red flag items in documents for approval. • Ensure trade documentations and it's on-going processes are compliance to UCP rules, ISP 98 rules, Anti-Money Laundering Guidelines, Terrorist Financing & Sanctions Regulations, and other related internal policies. • Work with and supervise with team members to achieve daily tasks assigned. • Ability to communicate effectively with team members, external clients and internal stakeholders • Review and opine on New Product/Processes involving/impacting doc checking teams • Oversee daily operations and resolve issues to meet tight deadlines and ensure compliance with regulatory requirements and service level agreements • Analyze operations data to identify bottlenecks, recommend process improvements and ensure implementation of enhancements to drive efficiency • Develop and monitor team KPIs and goals. Conduct performance reviews and provide coaching/training to develop team members' skills • Represent the team and liaise with internal and external stakeholders on operations matters • Elevate individual performance with regular / monthly huddle with team
Requirements
• Degree or related Diploma with CDCS Certification would be an advantage. • Minimum 8 years of relevant Trade Finance Processing relevant experience, and strong understanding of UCP rules, ISP 98 rules, Anti-Money Laundering Guidelines, and Terrorist Financing and Sanction Regulations. • Hard-working, self-motivated and a strong team player. • Good interpersonal and communication skills. • Meticulous and detailed oriented. • Capable to work effectively under pressure and tight deadline. • Familiar with MS Office applications, such as Outlook, Excel, Words. • Ability to identify opportunities to improve operational efficiency. • In depth knowledge in Trade Finance Products / Processes, rules, practices and regulations • Strong understanding of risk and controls
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location: DBS Asia Central Job: Operations Schedule: Regular Employee Status: Full time