About this role
Responsibilities:
To provide: (i) KYC and account opening for new corporate customers from end to end; and (ii) to manage a portfolio of assigned new applications, achieve new client acquisition target with reasonable turnaround time.
• To receive account opening leads from different referrals sources in IBG. • To contact prospect corporate customers to conduct Know Your Customer (KYC) : verify UBO/understand business/ assess AML risk . • To request for documents for review and assess risk • Follow up with customers on outstanding documents. • To input data into AOS system for BCAP screening & approval process. • To seek approval from Team Head / Department Head or to seek recommendation from Unit Head for approval from Higher Authority. • To deliver quality service to prospective customers • To liaise and work with internal departments/ RMs/ CSO to facilitate a smooth delivery of customer service and to accomplish assigned tasks. • To perform other administrative & operations works as required. • Ensure compliance of mandatory banking processes
Requirements
• Customer focus, good analytical and logical thinking, responsive and a team player. • Good interpersonal skills, able to communicate with customers and internal stakeholders effectively. • Concern for data accuracy and attention to details with good product & process knowledge. • Proficiency in the use of MS Office including Excel. • Good multi-tasking skills and ability to work independent and under pressure • Proficiency in both English and Cantonese. Mandarin is highly preferred.
Location: One Island East Job: Compliance Schedule: Regular Employee Status: Full time