About this role
Ensure right-first-time test assignment for real samples per client protocols/manuals, coordinate sample login–logout on LIMS, maintain ironclad sample identification & custody, and collaborate across Lab/CS/Technical teams to deliver accurate, on-time testing—especially for FCM (Food Contact Materials) programs.
Responsibilities
1) Daily Operations
Receive real samples; assign tests per client request/protocol/manual and internal SOP.Log-in / log-out samples in LIMS and maintain related trackers/files with full traceability.Take sample photos, record details, code/label, and store samples per regulations to prevent confusion.Conduct sampling/pick-up at HL/SL Divisions or external sites as assigned by supervisors.Monitor lab capacity/TAT to propose feasible test plans and prioritization.2) Technical Coordination & Clarification
Communicate with CS, Sales, Technical, and Laboratory sections to clarify test requests/programs (incl. FCM), matrices, quantities, and special conditions.Prepare assignment sheets/work orders; ensure completeness of information for execution.Track job progress and support issue resolution to protect delivery commitments.3) Quality, Data Integrity & Compliance
Maintain audit-ready records; comply with ISO/IEC 17025 and data integrity (ALCOA+).Escalate deviations; support investigations and implement CAPA/preventive actions.Contribute to continuous improvement (templates, checklists, system validations).4) Safety & Housekeeping
Follow HSE rules, PPE usage, and safe handling/storage of samples & chemicals where applicable. 2–4+ years in Test Assignment / Sample Login / Lab Coordination within TIC or testing labs.Hands-on experience with FCM (Food Contact Materials) test programs/workflows.Proficiency with LIMS and Microsoft Excel; strong attention to detail and organization.English: at least basic reading/writing for SOPs, emails, and client documentation.Ability to work independently with minimal supervision; solid teamwork and communication.Immediate availability or short notice is highly preferred.Familiarity with Hardline/Softline/Toys standards and typical test programs;Experience coordinating rush/priority jobs and balancing multi-lab capacities.Experience with barcode/labeling systems or digital sample imaging. Full salary during probationSocial insurance from the starting day of working with full salaryAdvanced healthcare package for self and family member13th month salaryPerformance bonus: subject to performance14-16 leaves per yearAdded birthday leave