About this role
Eurofins Drinking Water and Wastewater Central, is seeking a Sample Coordinator to join our team. The Sample Coordinator will oversee duties relating to receiving, logging in and routing samples to the appropriate laboratory, as well as providing outstanding customer support to assigned clients. This is a fast-paced environment where it is critical to be detail-oriented and accurate with data entered into our Laboratory Information Management System (LIMS). As a Sample Coordinator, the role will also provide technical and operational support to a specific laboratory field technicians while participating in daily logistical duties and is responsible for the management of quality and timely completion of sampling projects.
Sample Coordinator responsibilities include, but are not limited to, the following:
Interaction with clients to ensure that all clients are treated with exceptional customer serviceRemoval of samples from cooler to sort and fill out appropriate documentation regarding sample integrityEnsure all required documentation is thoroughly and completely filled outLearn to recognize short hold samples or those that will go out of hold in order to facilitate logging in and delivery of samples to the lab in an expeditious mannerLearn the appropriate test codes for various matrices of samplesProperly label samples and deliver those with short holding times or rush turnaround timesScan and extract Chains of Custody(COC) and internal Chains of Custody Record (COCR)Must adhere to all procedures, analytical and quality control protocols outlined in SOPs, the QA Manual and project specific requirementsEntering data into LIMS (Laboratory Information Management System).Data confirmation.Coordinates additional job requests from Project Managers with 3rd-party courier service, and provides consultation regarding proper route adjustments to minimize delay and additional costs.Coordinating and communicating with other departments on project status and problem resolution.Managing timely delivery of bottle orders to clients.Managing bottle supply inventory. Basic Minimum Qualifications:
Education: High School Diploma
Experience: 2+ years of Previous Customer Support Experience, Preferred 1-2 years of previous experience supporting sample management/logistics or previous laboratory experience
Skills and Abilities
Knowledge of computers, spreadsheets, and databasesLogistics (traffic vs. timed deliveries)Good communication skillsStrong organizational and time management skillsProblem solving skillsOptimization of courier routesEstablish rapport and trust; foster high level communication and client support Position Hours: Monday- Friday 8 AM- 5 PM, with Overtime as needed.
Starting Range for Position is $15-17/hr based on experience.
Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location.
We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.
We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!
Find out more in our career page: https://careers.eurofins.com/
As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.
To learn more about Eurofins, please explore our website www.eurofinsus.com.
Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.