About this role
Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity. -- Join a fast-paced, growing business where your expertise as a Planner or Scheduler will play a key role in driving success.
Be part of a collaborative and supportive team where your contribution and expereince directly impacts service delivery across the Melbourne metro operations. This role is ideal for someone who thrives in a dynamic environment, enjoys working closely with trades, enjoys growing and developing capapbiliy and takes pride in keeping operations running seamlessly.
About the Role You’ll take ownership of end-to-end scheduling, ensuring jobs are planned efficiently, customers are kept informed, and your team is constantly improving and developing to deliver high-quality outcomes for the business.
Key responsibilities include:
• Coordinating and scheduling glazing jobs across multiple regions • Interpreting job details to ensure accurate planning and execution • Team Mentorship through supervise, review, and guidance of the work of junior and mid-level planners. • Partnering with glaziers and internal teams to manage timelines and expectations • Keeping customers informed with clear, proactive communication • Managing high job volumes and competing priorities with confidence • Working with third-party providers to support job delivery where required • Maintaining accurate, real-time updates across systems • Using Simpro daily to schedule, track, and manage job workflows • Identifying opportunities to improve efficiency and streamline processes
About You You’re organised, solutions-focused, and confident managing multiple moving parts in a fast-paced environment.
• 5 years’ experience in planning, scheduling, or coordination roles • Strong Simpro experience (highly regarded) or similar job management systems • Demonstrated mentorship and development of junior planners in a fast moving environment • Ability to manage competing priorities while maintaining attention to detail • Clear, professional communication skills with a strong customer focus • A proactive mindset with a natural ability to problem-solve • Experience within trades, construction, or service-based industries is advantageous
Why Join Us?
• Supportive leaders who invest in your growth and development • A team culture that values collaboration and accountability • Staff discounts across a wide range of products and services • Employee Assistance Program (EAP) for wellbeing support • Access to exclusive employee rewards and retail discounts • One paid volunteer day each year • Ongoing learning and development opportunities
If you're confident in Simpro and enjoy working in a high-energy, team-focused environment, this is a great opportunity to step into a role where you can truly make an impact.
-- If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!
At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents
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