About this role
Inside Sales Representative (or Manager)
Mission
To maintain and develop sales of a portfolio of products and services to the relevant industry area in the country to achieve agreed business targets and meet customer needs. (Not an external Sales role).
Main Accountabilities
• Manage, develop and understand the needs of a growing customer base, and build, maintain and manage relationships with key contacts at all levels via telephone or online tools (no visits required) • Negotiate prices and volumes with customers in order to maximize returns to the business • Seek out, analyse and develop new accounts, promoting sales of the product portfolio in line with business growth strategies. • Agree on and achieve annual sales budgets with the Commercial Manager and Business Manager • Gather, analyse, interpret and present market, product, competitor and industry data to enable development of the forward strategy of the business • Pro-actively monitor and review payment terms against customer portfolio, ensuring that payment terms and methods are adhered to, keeping business risk to a minimum. Ensure that payment terms and cash flow implications are considered at time of negotiation for all new and existing business
Experience, Skills & Education
• Bachelor degree in the area industry • ±3 years of experience in a commercial role in the relevant industry • Excellent communication skills • Proven analytical skills • Fluent in English • Negotiation skills • Good presentation skills • Ability to work under pressure • Ability to liaise with people at all levels • Knowledge and networks within country area industry • Understanding of products and their application
Reporting line and organisational level
• Business Manager or Commercial Manager (Reg CEO -3 or -4)
Internal and external stakeholders of the role
• Internal: Sales Managers, Business & Commercial Manager, Product Managers, Relevant back office team • External: Relevant Customers