About this role
Lead all People & Culture initiatives for the new luxury hotel, from pre-opening through ongoing operations, ensuring a seamless, high-end employee experience that reflects Sofitel’s values;Manage end-to-end recruitment for all positions, delivering an exceptional luxury candidate experience and attracting top talent aligned with the brand;Provide expert guidance on employee relations, including investigations, disciplinary procedures, and performance management, ensuring fairness, consistency, and confidentiality;Oversee HR systems, maintain accurate data, and generate insightful reports for senior management to support strategic decision-making;Foster an inclusive, engaging, and high-performance workplace culture, supporting onboarding, L&D programs, and ongoing employee engagement initiatives;Provide leadership and guidance to hotel managers and department heads, ensuring consistent HR practices and high standards of team management across the property;Assist with payroll preparation, compliance audits, right-to-work checks, and contribute to wellbeing, CSR (Corporate Social Responsibility), and D&I initiatives. Drive broader People & Culture projects, including HR system upgrades, engagement surveys, and global Accor programs, ensuring alignment with company strategy, luxury brand standards, and organizational values; Act as a strategic partner to leadership, helping shape the culture, engagement, and talent strategy of the hotel, ensuring the team thrives both during pre-opening and ongoing operations. Bachelor’s degree in Human Resources, Business Administration, or a related field. A postgraduate degree in Leadership or People Management is highly desirable;Proven experience in HR management, ideally within luxury hospitality or high-end service industries, including pre-opening experience;Strong expertise in end-to-end recruitment, employee relations, performance management, and HR operations;Solid knowledge of HR systems, reporting, and analytics, with the ability to generate actionable insights.Deep understanding of Brazilian labor laws, compliance requirements, payroll processes, and HR best practices;Demonstrated ability to foster an inclusive, engaging, and high-performance culture;Excellent interpersonal, communication, and leadership skills, with experience managing diverse teams;Strategic mindset with the ability to align HR initiatives with business objectives and brand standards;Fluent in Portuguese and English;High level of professionalism and discretion.