About this role
We're looking for an enthusiastic and organized Assistant Manager to join our team at our Edwardsville location (120 E Vandalia St). As an Assistant Manager, you'll play a vital role in driving operational excellence and creating a positive work environment. This position offers the opportunity to develop your leadership skills while supporting both your team and our customers in achieving their goals. If you're a detail-oriented professional with strong interpersonal abilities and a passion for delivering exceptional service, we'd love to hear from you.
Lead and supervise shifts, ensuring smooth daily operations and adherence to company standardsManage employee scheduling, training, and performance to build a motivated and efficient teamHandle cash management, including register reconciliation, deposits, and financial accuracyInteract professionally and empathetically with customers to resolve concerns and ensure satisfactionAnswer phones, take orders, and provide accurate information in a timely mannerMaintain store cleanliness and organization, setting an example for team membersAnalyze operational metrics and identify opportunities for improvement and cost optimizationDelegate tasks effectively and provide constructive feedback to support team developmentLift and move items up to 25 pounds regularly as part of daily operationsCollaborate with store leadership to implement new initiatives and drive business goalsDemonstrate problem-solving skills to address challenges decisively and transparently **Required Skills & Competencies:**
Strong math and problem-solving abilitiesExcellent money management and cash handling experienceOutstanding customer service and communication skillsProven employee management and leadership capabilitiesProficiency with point-of-sale (POS) systemsTime management and organizational skillsConflict resolution and interpersonal skillsPhysical capability to lift up to 25 pounds regularly**Required Experience & Attributes:**
Friendly, diligent, and responsible work ethicPositive attitude and genuine enthusiasm for the roleDemonstrated ability to work collaboratively in a team environmentExperience managing shifts or leading operational teamsProven track record of delivering results and meeting goalsResilience and adaptability in a fast-paced environment**Preferred Qualifications:**
Previous experience in a supervisory or management roleKnowledge of inventory management and stock controlExperience with employee training and developmentFamiliarity with food safety standards and practicesExperience in the food service or retail industry All your information will be kept confidential according to EEO guidelines.