About this role
We're looking for a friendly and efficient Customer Service Representative to join our team at our Springfield location (544 W Jefferson St). As the face of our organization, you'll play a crucial role in ensuring customer satisfaction while managing various aspects of our pizza restaurant operations.
Answer incoming phone calls professionally and take customer orders accuratelyPrepare high-quality pizzas and other menu items according to company standardsProcess cash and card transactions efficientlyProvide exceptional customer service, addressing inquiries and resolving issues promptlyMaintain a clean and organized work environmentCollaborate with team members to ensure smooth restaurant operationsHandle multiple tasks simultaneously during busy periodsAssist with additional duties as assigned by management Excellent customer service skills with a friendly and positive attitudeStrong communication abilities, both verbal and writtenProficiency in taking phone orders and handling customer inquiriesBasic math skills for processing transactions and handling cashAbility to multitask and work efficiently in a fast-paced environmentPhysical capability to lift up to 25 lbs and stand for extended periodsFlexibility to work weekends, holidays, and various shifts as neededTeam player with a willingness to assist colleagues and contribute to a positive work atmosphereAttention to detail in food preparation and order accuracyBasic computer skills for operating point-of-sale systemsAbility to follow directions and adhere to company policies and proceduresStrong time management and organizational skillsStress management abilities to maintain composure during busy periodsFood handling experience is a plus, but not required (training will be provided) All your information will be kept confidential according to EEO guidelines.