About this role
Domino's Pizza in Normal, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 305 W. Beaufort St. location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.
Answer phone calls and take customer orders accurately and efficientlyPrepare and make pizzas according to company standards and customer specificationsProcess cash and credit card transactions with precisionProvide exceptional customer service, addressing inquiries and resolving issues promptlyMaintain a clean and organized work environmentCollaborate with team members to ensure smooth operations during busy periodsAssist with various cleaning tasks to uphold store cleanliness standardsHandle and lift items weighing up to 25 lbs. as needed Strong communication skills with the ability to interact professionally with customers and team membersFlexibility to work various shifts, including weekends and holidaysAbility to follow directions and adhere to company policies and proceduresBasic math skills for accurate cash handling and order processingPhysical ability to stand for extended periods and lift up to 25 lbs.Positive attitude and friendly demeanor, with an easy smileAbility to work efficiently in a fast-paced environmentTeam player mentality with a willingness to assist colleagues as neededAttention to detail and commitment to maintaining high standards of cleanliness and food safetyPrevious customer service experience is preferred but not required