About this role
Selection Operations Manager - Amazon Now Amazon Now is seeking a structured and execution-focused Selection Operations Manager to lead selection strategy and operations. The role requires strong analytical rigor, stakeholder management, and program management skills to build and maintain the right selection for customers across categories and cities. Key Responsibilities: Selection Strategy: Design the selection strategy for Amazon Now, defining what to stock, where to stock, and at what depth across darkstores and superstores Build category-level and city-level selection frameworks anchored on customer demand, competitor benchmarking, and store constraints Define selection guardrails covering assortment width, brand mix, and price point coverage Continuously sharpen selection logic based on performance data and market shifts Stakeholder Alignment: Work with category managers, instock, operations, and leadership to align on selection strategy and secure buy-in Run structured review mechanisms to collect feedback, resolve conflicts, and iterate on selection logic Publish clear documentation and decision frameworks for stakeholder visibility Selection Curation: Partner with sellers, brands, and category managers to curate the right selection for each category Identify and close selection gaps versus competition through crawls, benchmarking, and customer signals Drive onboarding of priority brands and ASINs in partnership with seller-facing teams Programmatic Selection Management: Build programmatic processes for addition of NPIs (new product introductions) with clear intake, evaluation, and go-live SLAs Design and operate removal mechanisms for non-performing ASINs based on defined performance thresholds Automate selection health tracking through dashboards covering coverage, productivity, and gap metrics Seasonal & Topical Programs: Manage seasonal and topical selection (festivals, events, weather-led demand) through programmatic playbooks Define pre-season readiness timelines, selection ramp-up plans, and post-season exit criteria Coordinate cross-functional execution to ensure timely availability of event-relevant selection Basic Qualifications: Bachelor's degree in Business, Economics, Engineering, or related field Experience in category management, selection planning, merchandising, or related areas Strong proficiency in data analysis; excellence in Excel, SQL, and business intelligence tools Proven track record of building and scaling operational processes Experience managing multiple stakeholders and driving alignment Preferred Qualifications: MBA or advanced degree Experience in e-commerce, quick commerce, or retail selection/assortment planning Programming knowledge (Python, R) Program management experience with automated or rule-based systems Leadership Competencies: Demonstrate ownership in driving results end to end Strong analytical and problem-solving abilities Excellence in stakeholder management and ability to influence without authority Bias for action with high standards on process quality Strong written and verbal communication skills Customer-obsessed mindset This role offers an exciting opportunity to define what customers see and buy on Amazon Now, building selection systems that scale across categories and cities. Key job responsibilities Roles and Responsibilities (summary): Design the selection strategy and frameworks for Amazon Now across categories and cities Work with internal stakeholders to align, gather feedback, and continuously sharpen selection logic Partner with sellers, brands, and category managers to curate the right selection for customers Programmatically drive NPI additions and removal of non-performing selection through defined processes Manage seasonal and topical selection through scalable, programmatic playbooks About the team -