About this role
At Ottawa Inner City Health (OICH), we do health care differently. It?s part of who we are. We are a nurse-led, trauma-informed organization working on the front-lines of homelessness and mental health. We work in the margins- the grey area- with clients experiencing complex trauma, mental illness, and substance use challenges. Our approach is hands-on, harm reduction focused, relationship-driven, and rooted in human dignity.
We are currently seeking one (1) Full Time Nurse Coordinator who is passionate about health care equity and who is not afraid to get into the nitty-gritty.
Why this role matters: As a Nurse Coordinator, you will be managing the health care of clients of the Ottawa Inner City Health Inc living in supportive housing, shelter and through outreach to clients without housing. The roles includes engaging clients in a therapeutic relationship, assessing the clients? needs, referring clients for admission, assisting clients to complete the admissions process, organizing a suitable plan of care, coordinating care activities and monitoring compliance with the care plan.
The Nurse Coordinator is a member of an interdisciplinary teams and also provides support and leadership to RPNs and Client Care Workers working in their programs and collaborates with partner organization staff (shelter and supportive housing) to ensure the highest possible quality of care to clients of Ottawa Inner City Health.
As a Nurse Coordinator, you will lead the provision of clinical care to clients who receive their health care through Ottawa Inner City Health. You will:
• Build therapeutic, trust-based relationships with clients navigating homelessness and health challenges and providing information to clients about OICH so they are fully informed about services prior to applying for admission. • Complete comprehensive assessments of the needs of the clients using a holistic approach with special emphasis on the health, housing and social services needed. • Facilitate the process of obtaining informed consent so that clients can participate in their own health care. • With the consent of the client, initiate the admission process and ensures that the documentation required is completed in a timely manner. • Assessment and screening of health status as per admission form including screening and follow-up of infectious diseases. • Create individualized, trauma-informed care plans in collaboration with clients and interdisciplinary teams, including OICH staff and external service providers. • Operate within a harm reduction modality while supporting the provision of care which does not jeopardize the safety of clients, staff or other participants in the program. • Provide clinical leadership to support front-line client care workers and nursing students working within their program by modelling trauma-informed and harm-reduction practices and assuring adherence to the policies, procedures and practices of the OICH and partner agencies. • Advocating on behalf of clients and the program so that they receive services to which they are entitled. • Monitor health status of clients and takes appropriate action to meet changing needs. • Monitor implementation of care plans, ensure clients? voices guide every decision and transition • Communicate the wishes of the client to other members of the health care team and the client?s family and friends. • Submits report to Ottawa Public Health as required. • Record client information in accordance with the operational policies, including compliance with PHIPA. • Work with equity-seeking communities to create more accessible and equitable healthcare for all. • Participate in ongoing data collection, evaluation, and research to strengthen our programs and rep