About this role
*Front Desk Team Member / Receptionist* *Part-Time | EuphoraMD*
EuphoraMD is looking for a warm, organized, and patient-focused part-time Front Desk Team Member to join our team. This role is ideal for someone who loves creating exceptional first impressions and thrives in a polished, professional, and fun clinic environment.
Shifts include weekday shifts ranging from *9:30am- 2:00pm, 10:30am - 2:30pm & 1:30pm - 7:00pm *with regular weekend hours on *Saturdays from 11:30?5:00 pm*. Additional hours may be available from time to time.
Please note: we kindly ask that all applications be submitted online. Phone calls or texts regarding this posting will not be considered.
*About the Role* As the Front Desk Team Member, you are the face of EuphoraMD. You set the tone for each patient?s experience, ensuring every interaction feels welcoming, seamless, and elevated. You?ll support the day-to-day flow of the clinic while working closely with the Clinic Manager and clinical team.
*Key Responsibilities*
* Greet and check in patients with warmth, professionalism, and attention to detail * Manage bookings, cancellations, waitlists, and patient records using JaneApp (training provided) * Respond to patient inquiries via phone, email, text, and in person * Support follow-up communications, including appointment confirmations and post-visit check-ins * Maintain a clean, calm, and welcoming front-of-house environment * Assist with daily clinic operations and general administrative support * Communicate clearly with the Clinic Nurse Manager regarding schedules, patient needs, and clinic flow
*What We?re Looking For*
* Strong communication and organizational skills * A polished, professional, and friendly demeanour * Comfort with booking systems and technology (JaneApp experience is an asset, not a requirement) * Ability to multitask while maintaining a high level of patient care * Flexibility to occasionally take on additional hours as needed * Previous experience in a medical, wellness, or aesthetics setting is a strong asset
*At EuphoraMD* we combine advanced medical aesthetics with a personalized, boutique approach. You?ll be part of a supportive, high-performing team in a beautiful downtown clinic that values professionalism, collaboration, and positive energy. Our clinic is built on trust, education, and excellence ? for both clients and staff.
*Inclusive Candidate Encouragement & Application Review Disclaimer*
We know that no job description can perfectly capture every possible background or experience that might make someone a great fit. We encourage candidates to apply *even if you don?t meet every single qualification* listed ? what matters most to us is a genuine interest in the role and the skills you bring. Research shows that many talented applicants may hesitate to apply unless they meet every criterion, and we want to ensure that doesn?t hold you back.
We review each application thoughtfully and fairly. If your qualifications and experiences align with what we?re looking for and you are selected for an interview, a member of our team will contact you. If you are not contacted, please understand that we receive many applications and are not able to respond individually to every applicant.
Job Type: Part-time
Pay: $20.00-$23.00 per hour
Experience: * JaneApp: 1 year (required)
Work Location: In person