About this role
Select People Solutions is partnering with our client to recruit a friendly and customer-focused Customer Care Coordinator to provide exceptional service and support to customers. This role is ideal for someone who enjoys building relationships, solving problems, and ensuring every customer has a positive experience from start to finish.
What's in it for You? • Competitive hourly wage based on experience • Supportive and collaborative team environment • Opportunity to grow your customer service and coordination skills
Compensation & Hours: • The rate of pay will be $21–$25/hr, depending on experience • Full-time, temporary position • Monday to Friday, daytime hours
Position Summary: • Respond to customer inquiries by phone, email, and in person • Coordinate customer requests and ensure timely follow-up • Schedule appointments, services, or deliveries as required • Maintain accurate customer records and update information in company systems • Resolve customer concerns professionally and escalate issues when necessary • Collaborate with internal departments to ensure a seamless customer experience • Assist with administrative tasks, reporting, and documentation • Build positive relationships with customers through exceptional service
Required Qualifications: • Previous experience in customer service, client support, or a customer-facing role • Strong communication and interpersonal skills • Excellent problem-solving and conflict-resolution abilities • Comfortable using Microsoft Office and learning new computer systems • Strong organizational skills with the ability to multitask • Positive attitude and commitment to delivering outstanding customer service
Bonus Points For: • Experience serving in a restaurant, café, or hospitality environment • Background in retail, front desk, or other high-volume customer service roles • Experience handling customer concerns in a fast-paced setting
Right People. Right Seat. Exciting Job Opportunities in Lethbridge!
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