About this role
*Position Summary*
The Employment Consultant supports the day-to-day delivery of employment services at WERC by assisting clients, contributing to community outreach activities, and helping maintain a welcoming, resource-focused environment for women accessing services. This role combines front-line client support, reception coverage, administrative assistance, and resource coordination. The successful candidate will help women feel welcomed, supported, and connected to employment and community resources.
*Key Responsibilities*
*Client Support & Employment Services*
* Work with clients one-on-one to develop action plans aligned with their employment goals. * Guide and support clients through their service plans, helping them connect with training and programs within Oxford County. * Maintain ongoing communication and collaboration with Oxford County Ontario Works (OW) and Ontario Disability Support Program (ODSP) Case Managers to ensure wraparound supports. * Complete intake meetings with clients. * Use respectful communication and effective interviewing techniques to build trust and encourage action plan development and follow-through. * Support clients experiencing employment barriers and provide career counselling as needed. * Meet regularly with clients to review needs, update action plans, and coordinate wraparound supports. * Create targeted cover letters and résumés based on clients? skills, training, and job goals. * Monitor and evaluate clients? employment action plans and activities in collaboration with the WERC team. * Use electronic scheduling and case management software (Windows, Microsoft 365, CaMS, WEdata).
*Outreach & Community Engagement*
* Support WERC participation in community events, outreach activities, and information sessions. * Assist with promoting workshops, services, and employment-related opportunities. * Represent WERC professionally within the community.
*Administrative Support*
* Ensure all case files are up-to-date, accurate, and confidential. * Complete case management data entry and follow up with clients at 1, 3, 6, and 12 months to record outcomes or encourage re-engagement.
*Qualifications*
* Excellent interpersonal and communication skills. * Strong organizational skills and attention to detail. * Comfortable working in a fast-paced, team-oriented environment. * Ability to work with individuals from diverse backgrounds with empathy and professionalism. * Experience in customer service, administration, employment services, social services, or community support is an asset. * Knowledge of community resources and employment services is an asset. * A current satisfactory Vulnerable Sector Criminal Check is required. * Must be legally entitled to work in Canada.
*Preferred Qualities*
We are looking for someone who:
* Enjoys helping people. * Is approachable, positive, and dependable. * Takes initiative and works collaboratively. * Values inclusion, respect, and empowerment. * Is comfortable balancing multiple responsibilities throughout the day.
*Working Conditions*
* 35 hours per week * Schedule: 9:00 a.m. ? 4:30 p.m., Monday to Friday. (workdays could be flexible) * Hourly wage: $24.00 ? $26.00. * Primarily office-based with occasional community outreach and event participation.
*To apply:*
Include Resume & Cover Letter
Sail McMann (she/her)
Lead Employment Strategist
Women?s Employment Resource Centre
424 Dundas St.
Woodstock, ON, N4S 1C1
Main Office Phone- 519-421-2077
Email ? [email protected]
This role offers an opportunity to contribute meaningfully to individuals? careers while developing your expertise in workforce development and client relations within a supportive team environment.
Pay: $24.00-$26.00 per hour
Benefits: * Casual dress * Dental care * On-site parking
Work Location: In person