About this role
Location: Holmes Agro Orangeville, ONSchedule: Full-time, permanent (seasonal flexibility required)Hourly Rate: $22.00 – $24.00 per hour Position Summary:The Accounts Receivable & Customer Service Administrator supports the day-to-day financial and customer-facing operations of the location. This role is responsible for accounts receivable administration, transaction processing, and front-line customer service, helping ensure accurate financial records while delivering a high level of service to customers. This position plays a key role in supporting sales, operations, and customers in a fast-paced agricultural retail environment. Key Responsibilities:Accounts Receivable & Accounting SupportProvide professional, front-line customer service while supporting cash and charge customers with sales transactions and account services.Process load tickets and customer invoices based on source documentation, ensuring accuracy and compliance with established procedures.Accurately process customer payments (POS, cash, cheque, EFT).Prepare, reconcile, and deposit daily payments.Process and distribute monthly customer statements.Respond to customer account inquiries, including billing and account-related questions.Maintain accurate customer account records and supporting documentation.Process customer account transactions in accordance with company credit policies.Customer Service & Office AdministrationGreet customers, answer calls, and direct inquiries in a professional and timely manner.Support customers at the counter, over the phone, and via email.Assist with general office administration, including filing and follow-ups.Develop and maintain knowledge of Holmes Agro products and services to provide accurate and professional customer support.Contribute to a positive, collaborative team environment. Qualifications and Experience: 2-3 years of experience in accounts receivable, customer service, or a related administrative role involving regular customer interaction.Strong attention to detail, accuracy, and follow-through.Ability to switch between customer service and administrative tasks while maintaining a high level of accuracy.Professional communication and interpersonal skills.Proficiency in Microsoft Word, Excel, Outlook.Experience with accounting systems (e.g., Tronia) is an asset.Willingness to work extended hours during peak agricultural seasons.Agricultural background an asset. Interested in joining our Team? Submit your application by clicking on APPLY TO THIS POSITION.