About this role
*Do you love craft beer?*
*We are looking for a taproom team member* who is enthusiastic about craft beer, energetic, friendly, motivated, outgoing, service-oriented, hardworking and who takes initiative.
POS and light computer skills are required.
*Full-time hours:* ~40 hours per week
*Job Type:* Full-time
*Salary:* $22 per hour plus tips
*Job Description / Duties (including but not limited to):*
* Have strong love for craft beer and a desire to continually grow and learn * Serve Third Moon craft beer in the Taproom according to ?Smart Serve? guidelines and make recommendations regarding our beer selection * Be friendly, genuine and always put our customers first * Sell bottles and cans, and Third Moon merchandise * Restock and replenish inventory when needed * Become knowledgeable about the community and learn about the history of Third Moon Brewing * Manage/run events/tours of the brewery (may require extra hours) * Be familiar with all of Third Moon?s promotions and events and assist with on-site events as needed * Manage/update digital menus * Manage draft kegs and view of draft options with available kegs * Provide input on draft volumes and selections based on customer response * Record drink orders and sales into the POS system (Shopify) * Accept guest payment, process credit cards, debit cards and make change * Serve items from the bar/snack menu * Maintain cleanliness in the bar/store area as well as dish area and washrooms and fridges. * Display a sense of urgency and self-starting personality with attention to detail; we work in an environment that is constantly changing. * Complete opening and closing duties * Demonstrate the ability to interact with the public and co-workers in a friendly, respectful, enthusiastic and outgoing manner * Answer customer inquiries (phone, email, etc during working hours only) * Be able to stand on your feet for long periods of time and remain cheery * Change kegs, clean draft lines, restock fridge, take direction, complete all tasks fully and on time * Complete various additional checklist items to maintain the best workplace possible
*Qualifications:*
* Valid Smart Serve certification * Excellent communication and customer service skills * Knowledge and experience of restaurant/tasting room operations and service procedures * Math skills, able to handle cash and POS terminal * Ability to reach, bend, stoop, lift kegs, cases and climb up a ladder * Ability to lift full kegs of beer and cases of beer as required (we have dollies) * Punctual and reliable * Well versed in beer history, brewing techniques, styles, flavour profiles or possess a willingness to learn * Education and/or Experience * Interest and enthusiasm for craft beer, basic knowledge of beer styles * 1 year experience in the service/hospitality industry preferred * Valid and clean G driver's license * Legally able to work in Ontario, Canada
*Additional pay:*
* Tips
*Benefits:*
* Casual dress * Company events * On-site parking * Store discount
*Schedule:*
* Evenings and weekends * Some holidays
If interested, please email [email protected]. Thank you!
Job Types: Full-time, Permanent
Pay: $22.00 per hour
Benefits: * Casual dress * Company events * On-site parking * Store discount
Experience: * Hospitality: 1 year (preferred)
Licence/Certification: * Smart Serve (required)