About this role
*Sales AdministratorAbout the Role*
Since 1914, Garage Supply Contracting Inc. has been leading the industry in garage equipment supply, repair, maintenance, engineering & planning. We are a third generation, family-owned business with technicians bringing years of knowledge to facilities across Ontario. We are currently seeking an enthusiastic, knowledgeable SALES ADMINISTRATOR to join our team. This is a fantastic full-time opportunity suitable for a highly organized and customer-focused Project Administrator to support our Sales Department. This position is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and takes pride in keeping projects organized from start to finish.
*Key Responsibilities*
* Answer incoming calls and provide exceptional customer service. * Respond promptly to customer inquiries by phone and email. * Prepare accurate quotations based on information provided by the Sales Team. * Follow up with customers regarding quotations, documentation, and job status. * Process customer orders and ensure all required information is complete. * Create work orders and coordinate with the Service and Project Departments when work is required. * Prepare purchase orders and coordinate material ordering with suppliers. * Monitor the status of quotes and assist the Sales Team with follow-up activities. * Maintain accurate customer records and sales documentation. * Enter and update information in company software systems. * Assist with preparing sales reports and other administrative documents. * Coordinate appointments, meetings, and schedules for the Sales Team. * Maintain organized electronic and paper filing systems. * Communicate effectively with customers, suppliers, technicians, and internal departments. * Create and send invoices. * Accounts Receivable for overdue accounts. * Collaborate with other departments. * Perform general administrative duties and provide additional support as required.
*Qualifications*
* Previous experience in sales administration, customer service, or office administration. * Excellent customer service and interpersonal skills. * Friendly, professional, and confident telephone manner. * Strong written and verbal communication skills. * Exceptional organizational and time management abilities. * High level of accuracy and attention to detail. * Ability to prioritize multiple tasks and meet deadlines. * Proficiency with Microsoft Office (Word, Excel, Outlook). * Experience with QuickBooks Online (QBO) is considered a strong asset. * Experience in an industrial, construction, automotive, or service-related industry is an asset.
*Skills & Attributes*
* Positive, professional, and customer-focused attitude. * Strong problem-solving and critical-thinking skills. * Self-motivated and able to work independently. * Ability to work collaboratively within a team environment. * Strong attention to detail and commitment to quality. * Adaptable and able to manage changing priorities. * Reliable, dependable, and organized. * Maintains confidentiality and exercises sound judgment.
If you enjoy supporting a busy sales team, building strong customer relationships, and thrive in a fast-paced office environment, we'd love to hear from you.
Pay: $23.00-$28.00 per hour
Benefits: * Casual dress * Dental care * Extended health care * On-site parking
Work Location: In person