About this role
*Location:* Chilliwack, BC. Vedder Rd 7355 unit 1
*About Us:*
Life and Motion Chiropractic and Wellness is a well-established and patient-centered chiropractic clinic dedicated to improving the health and well-being of our community. We provide comprehensive chiropractic care and wellness services to our patients, helping them lead healthier and pain-free lives.
*Position Overview:*
We are seeking a friendly, organised, a multitasker and customer-focused Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient experience at our clinic. You will be responsible for managing appointments, greeting patients, and assisting with administrative tasks to ensure the smooth operation of our clinic.
*Key Responsibilities:*
* Greet patients with a warm and friendly demeanour as they arrive at the clinic. * Schedule and confirm appointments, ensuring accurate and efficient booking. * Answer phone calls, address patient inquiries, and provide information about our services. * Maintain patient records and ensure confidentiality of sensitive information. * Process patient payments, insurance claims, and handle billing inquiries. * Assist with general administrative tasks such as filing, data entry, and maintaining a clean reception area. * Collaborate with the clinical team to ensure a seamless patient experience. * Uphold our clinic's standards of professionalism, courtesy, and patient care. * Miscellaneous office roles and odd jobs to sustain clinic standards, may include some light cleaning * use Jane software to help manage patient and practitioner schedules
*Qualifications:*
* High school diploma or equivalent; additional education or relevant certifications are a plus. * *Prior experience using ?Jane App? or experience in a medical or healthcare setting is preferred. Please do not apply unless you have some proficiency using Jane App or have previous related experience working in a medical office* * Excellent interpersonal and communication skills. * Strong organizational skills and attention to detail. * Proficiency in using computer systems and basic office software. * Ability to maintain a positive and welcoming attitude, even during busy times. * Understanding of patient confidentiality and HIPAA regulations.
*Benefits:*
* Competitive salary commensurate with experience. * Access to chiropractic care and wellness services. * Positive and supportive team environment. * Fun relational work environment
*How to Apply:*
If you are enthusiastic, dedicated, and committed to providing excellent patient service, we encourage you to apply for this position. Please submit your resume and a brief cover letter detailing your relevant experience to [email protected]
Join our team and help us make a positive impact on the health and wellness of our community!
Job Types: Part-time, Permanent
Pay: $20.00 per hour
Ability to commute/relocate: * Chilliwack, BC V2R 3V4: reliably commute or plan to relocate before starting work (required)
Education: * Secondary School (preferred)
Work Location: In person