About this role
\*\*Please include a brief cover letter if you are interested in this position.
*About us*
Our team is comprised of psychologists, counsellors, and occupational therapists who treat clients with a variety of mental health related conditions. We work in a friendly and warm work environment characterized by teamwork, continuing education, evidence-based practice, interdisciplinary collaboration, and fun. We are currently seeking a professional and compassionate Administrative Assistant to join our team. As the first point of contact for clients, you play an essential role in creating a welcoming, organized, and positive experience for every individual who enters our clinic.
Our work environment includes:
* Modern office setting * Opportunities for growth and learning * On-site parking
The Administrative Assistant supports the daily operations of the clinic and helps ensure the delivery of high-quality client care. This role requires strong organizational skills, professionalism, attention to detail, and the ability to communicate effectively with clients, clinicians, and external partners.
*Essential Functions:*
? Welcoming patients warmly and professionally.
? Answering questions about our services and our staff.
? Scheduling, re-scheduling, and canceling patient appointments as needed.
? Submitting invoices to third-party funders.
? Communicating with case managers and adjusters regarding patient treatment plans and payments as required.
? Ensuring our clients? overall experience is comfortable and exceptional.
? Support clinicians and administrative workflows as needed and perform additional administrative duties as assigned.
Pay: $23.00-$27.00 per hour
Benefits: * Casual dress * Company events
Education: * Secondary School (preferred)
Experience: * Administrative: 1 year (preferred) * Front desk: 1 year (preferred)
Work Location: In person