About this role
Education: Secondary (high) school graduation certificate. Work setting: On-site customer service. Tasks: Establish client insurance coverage. Establish method of payment. Ensure appropriate forms, medical examinations and other policy requirements are completed. Monitor insurance claims and respond to clients' enquiries. Provide customer service. Provide information concerning group and individual insurance packages, the range of risk coverage, benefits paid and other policy features. Professionalism in customer service. Supervision: No supervision responsibility. Certificates, licences, memberships, and courses : Registered Insurance Brokers of Ontario (RIBO) licence. Insurance experience: Property/casualty insurance. Commercial insurance. Individual insurance. Automobile insurance. Fire insurance. House insurance. Security and safety: Criminal record check. Transportation/travel information: Own transportation. Work conditions and physical capabilities: Tight deadlines. Attention to detail. Sitting. Fast-paced environment. Work under pressure. Own tools/equipment: Cellular phone. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Screening questions: Do you have the required certifications listed in the job posting?. Experience: Experience an asset. Financial benefits: Commission. Other benefits: Free parking available. Learning/training paid by employer. Other benefits.