About this role
Education: Secondary (high) school graduation certificate. Work setting: Hardware store. Tasks: Manage staff and assign duties. Develop and implement marketing strategies. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Schedule work. Respond to employee questions and complaints. Deposit cash and maintain daily log books. Balance cash and complete balance sheets, cash reports and related forms. Provide advice on information systems strategy, policy, management and service delivery. Maintain clean and safe work environment. Provide customer service. Leading/instructing individuals. Prevent and detect shoplifting and theft in retail establishments. Communicate with other workers to co-ordinate the preparation and completion of work assignments. Computer and technology knowledge: Point of sale system. Policy and program experience: Workplace training and development. Area of work experience: Sales and marketing promotions. Area of specialization: Operations management. Personal suitability: Proactive. Efficient interpersonal skills. Flexibility. Team player. Experience: 2 years to less than 3 years. Health benefits: Health care plan.