About this role
Job summary
An exciting opportunity has arisen for an experienced and motivated Service Manager to lead the operational delivery of Neurosurgery, Spinal Surgery and Clinical Health Psychology services at The Royal London Hospital.
The Neurosciences Directorate at The Royal London Hospital brings together specialist teams delivering expert care for patients with complex neurological and spinal conditions. It includes Neurosurgery, Spinal Surgery, Neurology, Neurophysiology, Stroke and Psychology services, working collaboratively within a strong multidisciplinary framework to provide coordinated, high-quality care across the patient pathway.
As Service Manager, you will be responsible for the operational leadership, performance, and development of the Directorate's Surgical Specialities, as well as Clinical Health Psychology.
Neurosurgery and Spinal Surgery are highly specialised, complex services delivering cutting-edge surgical care across a broad range of neurological and spinal conditions. You will play a key role in ensuring patients receive timely, safe, and effective treatment while supporting clinical teams to continually improve outcomes and experience.
Working closely with Clinical Director, Clinical Leads, and the Senior Nurse, you will:
Oversee the day-to-day operational management of neurosurgical and spinal patient pathways Provide operational support to the Clinical Health Psychology network
Main duties of the job
The Service Manager is a key management role and is responsible for the operational delivery of all aspects of the service areas. Key aims are:
Provide timely, efficient and effective operational service management support for Neurosurgery and Spinal Surgery services, assisting the Clinical Director, Lead Clinicians, Senior Nurse and General Manager to ensure that these services are responsive, innovative and provided to the highest possible clinical and performance standards.
Take forward agreed projects to improve service delivery and patient experience in key areas.
Lead on ensuring that all performance/quality targets are met.
Problems solve as appropriate, and develop and implement lasting solutions in conjunction with clinical colleagues. To be a key member of the Divisional Management Team, taking full responsibility for actions and for keeping other team members fully informed at all times.
The post holder will manage a team within the division.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.
Job description Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Experience Essential
Operational management Experience of successfully leading and implementing service improvement projects
Desirable
Experience putting together a business case and contributing to its implementation
Skills Essential
Well-developed leadership and influencing skills with the ability to enthuse, motivate and involve individual and teams. Analysis of complex data to produce succinct information appropriate for its audience Ability to develop new ways of working
Qualifications Essential
Evidence of continuing education and development
Desirable
Educated to relevant degree level or working towards e.g degree in numerate or information systems, Masters in Health Management or Core Academic subject Recognised management qualification
Knowledge Essential
Able to move easily between the detail and the big picture on issues in understanding and explaining the complexity of challenges and possible solutions Experienced in giving presentations to diverse audiences
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Barts Health NHS Trust
Address Royal London Hospital
London
E1 1FR
United Kingdom
Employer's website https://www.bartshealth.nhs.uk (Opens in a new tab)