About this role
Job summary
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.
We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
Cornwall Foundation Trust
Royal Cornwall Hospitals NHS Trust
Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
This is an opportunity for a fixed term contract or secondment for 25 hours a week for 6 months.
To provide an efficient and effective Medical Secretary service to a specific Consultant Psychiatrist and their medical team.
The post holder is required to manage their day to day workload and use their initiative without supervision which will require informed judgement, excellent organisational and communication skills and the ability to multi-task and prioritise competing demands.
To ensure effective lines of communication between team members, patients, and others, whilst maintaining confidentiality at all times.
Please note:If you are an internal candidate and wanting to apply for this position as a secondment opportunity. Before applying, please ensure you have discussed the post with your current line manager and obtained their agreement to support your release for the duration of the secondment.
Main duties of the job
To provide a high-quality secretarial service to the Consultant, Associate Specialist Doctor, and medical team.
Arrangement of specific meetings, ward rounds, clinics, etc., co-ordinating and producing correspondence within Trust key target times, and dealing with relevant case notes.
Co-ordinate and organise actions arising from correspondence/MDT meetings and ensure prompt and efficient response, as required, by the Consultant and Medical Team. Co-ordination with other professionals, outside agencies, legal staff, Trust staff etc.
Attend meetings, as necessary, take and transcribe minutes, follow actions notes and disseminate information as required, which may include MDTs, Professionals and Best Interest Meetings i.e., meeting with patients/relatives, which may involve the recording or distressing situations/information.
Maintain a comprehensive filing system including management of an effective bring forward system, initiating appropriate action to ensure the accurate processing, storage, and future retrieval of all documentation.
Be a main point of contact for the speciality, having full knowledge of speciality processes, or know where to resource help or to find answers.
Provide effective communication between Clinicians, General Practitioners, multi-disciplinary teams, patients, managers, and all necessary internal & external contacts to achieve an excellent and smooth patient pathway.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Job description Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification
Education/Qualification and relevant experience Essential
GCSE Maths and English / Key Skills equivalent NVQ 3 Business Administration or equivalent knowledge or experience RSA/OCR III Word-Processing or equivalent qualification or experience RSA/OCR II Audio-Typing or equivalent qualification or experience
Desirable
Medical Secretary Diploma or equivalent knowledge or experience Previous experience working as a secretary in the NHS
Skill and aptitude Essential
Ability to liaise with the public and professionals Excellent communication and interpersonal skills Ability to meet deadlines and work under pressure whilst remaining calm Ability to manage own workload and work independently
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Cornwall Partnership NHS Foundation Trust
Address Chy Govenek
Threemilestone
TR4 9LD
United Kingdom
Employer's website https://www.cornwallft.nhs.uk/ (Opens in a new tab)