About this role
Job SummaryThis position serves within the Veterans Benefits Administration's Insurance Service. The Insurance Service provides insurance products and services to Veterans, Service members, and military families, honoring the Nation's heroes by offering policyholders peace of mind and beneficiaries financial security. The Insurance Service serves over 5.5 million Veterans, Servicemembers, and military families by providing over $1.5 trillion in life insurance and traumatic injury insurance coverage.
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement: 07/16/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current/former Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade (TIG) requirements. For a GS-14 position you must have served 52 weeks at the GS-13 level. The grade may have been in any occupation, but must have been held in the Federal service. A Standard Form 50 (SF-50) that shows your TIG eligibility must be submitted with your application materials. Applicants must submit their most recent Notification of Personnel Action, SF-50: Official SF-50 that shows you held the grade (or higher) for the full performance level of the position you are applying for, or Official SF-50 that shows you held the next lower grade for at least one year for the position you are applying for. Multiple SF-50s may need to be submitted to show this. Examples of appropriate SF-50s to include which show TIG requirements have been met include: Within grade increases (WGI) at the highest grade held; or Promotions with an effective date that occurred more than one year from the closing date of the job opportunity announcement; or Most recent appointment NOTE: Do not submit Award or General Adjustment SF-50s, as they do not provide sufficient information and will not be accepted for the purpose of verifying TIG. SPECIALIZED EXPERIENCE REQUIREMENT: Applicants must have one (1) year of specialized experience equivalent to at least the next lower pay grade (GS-13) in the normal line of progression for the occupation in the organization. Specialized experience is defined as: Tracking and evaluating benefits metrics to manage operational/workload indicators for a benefits program. Organizing narrative and statistical information using generally advanced methods to support executive leaders. Conducting briefings for short and long term projects that include project plans, progression and recommendations that may impact implementation. Communicating program requirements to external stakeholder that include collaboration with public affairs and other Veteran Organizations. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; etc. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Major DutiesSpecific duties include: Performs a variety of special tasks or projects in support of the Director, Deputy Director, Assistant Directors, Executive Management Officer, and Staff Chiefs, while providing assistance to leadership in analyzing current or new assignments, projects, and data to determine their impact on program operations and management, and participating in an administrative capacity in meetings as requested. Gathers and organizes narrative and statistical information using generally advanced methods, techniques, and precedents requiring considerable adaptation and/or interpretation for application to administrative functions. Participates in the monitoring, tracking and evaluation of Insurance metrics, operational/workload indicators and workload systems for Insurance Service. Provides results of studies and analyses to inform and make recommendations for use by the leadership in maintaining efficient utilization of resources and effective, customer-oriented delivery of benefits and services. Conducts briefings and prepares updates to keep Insurance Service leadership advised of project plans, progression, and to communicate findings and recommendations, as appropriate. Plans, organizes and conducts operational analysis studies of Insurance Service to determine strengths, weaknesses and best practices. Assists in coordinating, and executing activities associated with the Insurance program's procedural requirements and public affairs, to include both employee engagement and VBA-wide mandates. Work Schedule: Full Time, Monday - Friday, 6:00 am - 6:00 pm Compressed/Flexible Tour: Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Analyst; PD40335-0 Financial Disclosure Report: Not Required Bargaining Unit: No Relocation/Recruitment Incentives: Not AuthorizedRequirementsAdditional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period You may be required to serve a supervisory probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.