About this role
Customer Experience Manager at Dunelm. Location: Lancaster, England, United Kingdom. Role: resolving queries, coaching colleagues, driving improvements Requirements: Previous retail management experience; commercially driven and hands-on; flexible part-time availability (ideally Mon, Fri and Sat or Sun); experience improving KPIs, stock management, customer focus, team coaching; familiar with Power BI and scheduling tools. Category: Sales Seniority: Mid Level Tools: Power BI, RPRPRT, Thrive Commitment: Part Time Workplace: Onsite Languages: English