About this role
Service Manager at CAPGEMINI SERVICE SAS. Location: Bangalore or Mumbai or Noida or Gurgaon or Hyderabad or Navi Mumbai or Pune or Chennai or Kolkata or Kanchipuram or Tiruchirappalli or Coimbatore or Gandhinagar or Bhubaneswar or Salem. Role: ensuring availability, leading improvement, resolving incidents Requirements: 12+ years in service delivery management, 8+ years in customer service/project management, experience with service run, incident resolution, SLAs, customer advocacy, and confidential data handling. Category: Project and Program Management Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English