About this role
Client Experience Manager at Prosper Health. Location: New York, New York, United States. Role: Leading team, Develop SOPs, Improve processes Requirements: 5–8 years in client experience or support operations; 1–2 years managing a team; fluent in SLAs, ticket workflows, triage, help desk tooling; NYC-based preferred, remote for the right candidate. Category: Business Operations Seniority: Mid Level Commitment: Full Time Workplace: Remote Languages: English